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SRA investigation solicitors

Tamara ran SRA enforcement. Now she defends the solicitors on the other side of it.

Our SRA defence is led by Tamara Krupski-David, former Head of Legal & Enforcement at the Solicitors Regulation Authority, who has deep insider knowledge of how the SRA puts allegations together. We bring insider insight and knowledge to anticipate the regulator’s next move.

Tamara Krupski-David

Tamara Krupski-David

Former Head of Legal & Enforcement, Solicitors Regulation Authority, 2024–2026

You know how a regulatory case reads from the outside. We know how it is built.

+44 (0)208 088 5161Open 24/7

Answered 24 hours a day, by a person.

Confidential and legally privileged. No obligation. Nothing you tell us is reported to the SRA.

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Led by the SRA’s former Head of Legal & Enforcement Regulated by the SRA, no. 8010512 Rated 5.0 on ReviewSolicitors (40+ verified reviews)

Solicitor in a suit looking worried at his phone

What an SRA investigation actually is

An SRA investigation is the process by which the Solicitors Regulation Authority examines a report about a solicitor, a firm or a member of legal staff, and decides whether to take regulatory action. It is not a trial, and the SRA is not neutral — it investigates, it decides, and where the matter is serious enough it prosecutes.

The SRA is the independent regulatory arm of the Law Society of England and Wales. It holds statutory powers under the Solicitors Act 1974, including the power to require information and documents and the power to intervene in a practice. It decides most matters itself, applying its published Enforcement Strategy and its Regulatory and Disciplinary Procedure Rules. The most serious are prosecuted before the Solicitors Disciplinary Tribunal.

That is the distinction that catches people out. Most solicitors assume the process is adversarial from the start and that they will get their hearing. In the great majority of cases there is no hearing at all — the matter is decided on paper, by an SRA decision maker, on what you have written. Which means the writing is the case.

What you’ve received, and what it actually means
The documentWhat it means
A letter asking for your explanationThe opening stage. Nothing has been decided, but what you write here becomes the account everything later is measured against.
A notice under section 44BA statutory requirement to produce information or documents. Non-compliance is a breach in its own right.
An invitation to interviewNot every investigation has one. Where there is, preparation decides how it goes.
An Explanation with Warnings letter (EWW)The SRA says there is a case to answer, names the outcome it is considering, and invites written representations. 14 days.
Notice of referral to the SDTThe SRA will prosecute you before the Solicitors Disciplinary Tribunal. The referral decision itself is not appealable.
Notice of interventionThe firm is being closed. Client money and files are taken over, immediately. The deadline to challenge is days.

Whichever of those has landed, the first question is the same and it is not the one most people ask. It isn’t “what do I say?” It is whether to reply now, and in what terms.

Three directions

What can happen to you

Outcome one

No action, or advice

The matter closes with no regulatory finding, or with a letter of advice that is not a sanction. A significant proportion of matters end here when the representations are right.

Outcome two

An SRA sanction

A warning, a rebuke, a fine, conditions on your practising certificate, a section 43 order, or a negotiated Regulatory Settlement Agreement. Most are published.

Outcome three

Referral to the SDT

The SRA prosecutes you before the Solicitors Disciplinary Tribunal, in public, with substantial costs exposure. Only the Tribunal can strike a solicitor off.

The SRA can fine a traditional firm or an individual up to £25,000, raised from £2,000 in July 2022, with a fixed-penalty regime up to £1,500 for lower-level breaches and a cap of 5% of annual domestic turnover for firms. In economic crime matters the cap was removed altogether in March 2024 under the Economic Crime and Corporate Transparency Act 2023. For licensed bodies the statutory maxima are £250 million for firms and £50 million for individuals.

But for most solicitors the fine is not the part that lasts. The published decision is. Rebukes, fines, conditions, section 43 orders and settlement agreements are published on the SRA’s website and indexed by search engines.

Anyone who looks you up — an insurer, a lender, a prospective employer, a client — will find it. Where a matter settles, the wording of that published summary is negotiable. That is a substantive part of the work, not an afterthought.


Why the first response decides it

Because most SRA matters are decided on paper, by a decision maker who will never meet you, on the basis of what you wrote.

An early explanation given without advice is very hard to walk back. It becomes the account against which everything later is measured, and any inconsistency between a first response and a later one is treated as a credibility problem in its own right — often a more damaging one than the original allegation.

The work is not proving you did nothing wrong. It is putting the matter in front of the decision maker in the form that lets them close it.


How we defend an SRA investigation

We know how the SRA decides what to do next, because Tamara used to decide it

Our SRA defence is led by Tamara Krupski-David, the former Head of Legal & Enforcement at the Solicitors Regulation Authority. Not a former case officer. The person who ran enforcement — who set the approach, decided which matters went to the Solicitors Disciplinary Tribunal and which were resolved by agreement, and knows exactly what a decision maker is looking for in a set of representations.

Tamara has deep insider knowledge of how the SRA puts allegations together — how an investigation is scoped, how evidence is gathered and tested, how allegations are framed and drafted, and what the SRA must be able to prove before a matter is referred to the Tribunal. That is the knowledge we use to take a case apart before it is built. Read Tamara’s full biography.

So when we tell you what the SRA will ask for next, what it needs in order to close this, and which arguments will land with the person actually deciding it — we’re not guessing.

Tamara Krupski-David, former Head of Legal & Enforcement at the SRA
Tamara Krupski-David · Former Head of Legal & Enforcement, SRA

What we do, stage by stage

Before you reply to anything

We establish what has actually been alleged, what the SRA already holds, and what you are and are not obliged to provide. Then we decide the timing of the response rather than letting the postmark decide it.

Handle the information and document requests

The SRA can require production under section 44B of the Solicitors Act 1974, and failing to co-operate is charged alongside the original allegation more often than not. But the obligation is not unlimited. Scope, privilege and format all need settling before anything leaves your office.

Prepare you for interview

The themes, the documents you will be taken to, the points where the case against you is weakest, and the questions you are entitled to decline. We attend with you.

Draft the representations

This is the work that decides these cases. The response to an Explanation with Warnings letter is where a matter is closed with no action, settled on acceptable terms, or sent to the Tribunal. Strong representations answer the test the decision maker is actually applying, not the one you wish they were applying.

Negotiate, or defend the referral

Where settlement is the right answer we negotiate the agreed facts, the outcome and the published wording. Where it isn’t, we defend the proceedings at the SDT and advise on appeal to the High Court. Time limits at every stage are short and strictly applied.

If you’ve already had a decision

We take these on too. An internal review, an appeal to the Tribunal, an appeal to the High Court, or an application for restoration to the roll. Call and tell us the date of the decision — that determines what is still open.


Who you’ll speak to

What clients say

Rated 5.0 on ReviewSolicitors

Reviews from professionals we have represented in regulatory investigations across our practice. We haven’t edited them.

Reviews published on our Google Business Profile. Every case turns on its own facts.


Recent cases Tamara prosecuted before joining Regulation Resolution

Tamara joined Regulation Resolution in October 2026 after prosecuting solicitors before the Solicitors Disciplinary Tribunal on behalf of the SRA. She now defends solicitors.

These are recent cases she prosecuted for the SRA. They are not defence results. Her defence cases are ongoing, and we will publish those outcomes as they conclude. We share these because they show how the SRA builds a case and what the Tribunal treats as decisive.

Prosecuted for the SRA

Misleading a client – fine, dishonesty not proved

A Senior Associate was fined £15,000 for misleading a client three times about the status of an expert report. The Tribunal found breaches of Principle 7 and paragraph 1.4 of the Code of Conduct, but did not find dishonesty or lack of integrity.

Prosecuted for the SRA

Client money: falsified bank statements – struck off

A firm owner and COFA fabricated bank statements and a bank letter, including a fictitious £2.1 million balance, to conceal a shortage of client funds. All allegations were proved.

Prosecuted for the SRA

Client money: Agreed Outcome – fixed-period suspension

A sole practitioner who was COLP, COFA and MLRO admitted breaches of the Accounts Rules, the Code of Conduct and the SRA Principles. The Tribunal approved an Agreed Outcome and still imposed a suspension.

Prosecuted for the SRA

Exceptional circumstances argued – struck off

A junior solicitor admitted dishonesty in a pupillage application, including falsely claimed academic prizes. He relied on depressive illness as exceptional circumstances. The Tribunal found the dishonesty too serious to avoid strike-off.

Prosecuted for the SRA

Application to remove practice conditions – granted

A solicitor applied to lift conditions imposed in 2017 for misleading information in an indemnity insurance form. After seven years of compliance, training and insight, the Tribunal removed them.

Read the full case summaries

Routes out

Where SRA matters actually end

Closed with no action

The matter ends with no regulatory finding. This is what strong representations to an Explanation with Warnings letter are for, and it is more achievable than most people assume.

Speak to us

Regulatory Settlement Agreement

A negotiated outcome on agreed facts, with an agreed published summary and no contested hearing. How a substantial share of SRA matters resolve.

More on settlement agreements

A published SRA sanction

A rebuke, a fine, or conditions on your practising certificate. Published on the SRA’s website, with an internal review route and, for some decisions, an appeal to the Tribunal.

Appeal advice

Section 43 order

For paralegals and non-authorised staff: no SRA-regulated firm may employ you without permission. Made by the Tribunal, and defensible.

Section 43 defence

Solicitors Disciplinary Tribunal

Contested proceedings in public, with unlimited fines, strike-off available and substantial costs exposure. Appeal lies to the High Court.

More on the SDT

Every case turns on its own facts

On the first call we’ll tell you honestly which of these we think your matter is heading towards, and what would change it.

All case studies

Regulatory Settlement Agreements

A Regulatory Settlement Agreement, or RSA, is a negotiated agreement between you and the SRA that resolves an investigation on agreed facts and an agreed outcome, without a contested Tribunal hearing.

RSAs are how a substantial share of SRA matters end, and they are badly understood. An RSA is not an admission extracted under pressure, and it is not a soft option. It is a negotiation — and like any negotiation, the result depends on who is conducting it and how early it starts. This is the part of the process where having run enforcement from the inside changes the outcome most.

Three things are negotiated

The agreed facts. What is accepted and, just as importantly, what is not. The difference between agreed carelessness and agreed recklessness can be the difference between continuing in practice and not.

The outcome. The sanction, any conditions, and any costs contribution.

The published summary. The SRA publishes RSAs. That text is what a future employer, insurer, lender or client will find, and its wording is negotiable.

Settle, or contest the referral?
Regulatory Settlement AgreementContesting at the SDT
CertaintyYou know the outcome before you agree itUnknown until judgment
Best caseAn agreed, lower outcomeNo finding against you at all
Worst caseYou accept facts you would rather notA worse sanction and a substantial costs order
In public?No hearing; a published summaryHearing in public, full judgment published
AppealAgreed, so not appealableHigh Court
Available whenFacts can be agreed and the outcome is within the SRA’s own powersAlways, if referred

RSAs are much less likely where dishonesty is alleged and proved, where the SRA considers only strike-off appropriate, or where the public interest requires a finding made in public by an independent tribunal. Which of those applies to you is one of the first things we will tell you.


The Solicitors Disciplinary Tribunal

The SDT is an independent statutory tribunal, separate from the SRA, and it is the only body that can strike a solicitor off the roll.

Where the SRA considers an allegation too serious for its own powers, it refers the matter and prosecutes it at the Tribunal. The Tribunal decides the facts and decides sanction. Since November 2019 it applies the civil standard of proof — the balance of probabilities — rather than the criminal standard it applied before.

SRA decision, or SDT proceedings
SRA internal decisionSDT proceedings
Decided byAn SRA decision maker or adjudication panelAn independent panel, usually two solicitors and one lay member
ProcessOn paper, on written representationsContested hearing with evidence and cross-examination
Held in publicNo, but the decision is publishedYes, generally
Strike-off availableNoYes
FinesCapped, except in economic crime mattersUnlimited
Costs exposureLimited contributionSubstantial — the SRA routinely seeks its costs
Appeal routeInternal review, then Tribunal for some decisionsHigh Court (Administrative Court)

Sanction, and the Bolton principle

Sanction in solicitors’ discipline is governed by Bolton v Law Society [1994] 1 WLR 512: the purpose is not punishment but maintaining the reputation of the profession and public confidence in it. That is why personal mitigation carries less weight here than almost anywhere else in law. Where dishonesty is proved, strike-off normally follows unless there are exceptional circumstances — examined in SRA v James, MacGregor and Naylor [2018] EWHC 3058 (Admin) in the context of mental ill health. The line between dishonesty and lack of integrity was drawn in Wingate and Evans v SRA; SRA v Malins [2018] EWCA Civ 366, and the test for dishonesty is the objective test in Ivey v Genting Casinos [2017] UKSC 67.

Tell us the date on the letter.

We’ll read what the SRA has sent you and come back within two working hours. If you’re inside a 14-day representations window, call instead — that is the difference that matters now.

Licensed bodies (ABS)

Section 99 disqualification orders

If you work in a licensed body, an alternative business structure, the SRA can disqualify you under section 99 of the Legal Services Act 2007. It applies whether or not you are a solicitor.

A section 99 order can disqualify you from acting as Head of Legal Practice, as Head of Finance and Administration, or as a manager or employee of any licensed body. The SRA has to be satisfied of two things: that you breached a duty you owed, or caused or substantially contributed to a significant breach of the firm’s licence, and that it is undesirable for you to carry on in that role.

For non-lawyer managers, finance directors and compliance officers, it does the work a section 43 order does in a traditional firm. It does not strike you off anything, but it takes you out of the sector. Disqualifications are published, and they stay in place until they are brought to an end on review.

Both limbs can be contested. We respond to the SRA’s notice, challenge whether the breach was yours and whether disqualification is a proportionate answer to it, and where an order has already been made we advise on appeal and on applying to have it reviewed.

Had a notice proposing disqualification? The time to reply is short. Tell us the date on the letter when you call.


SRA interventions

An SRA intervention is the immediate closure of a law firm by the regulator — taking possession of client money, files and practice documents, usually without prior warning.

Interventions are the most drastic power the SRA holds. The grounds are set out in Schedule 1 to the Solicitors Act 1974 and include suspected dishonesty, failure to comply with rules, and the need to protect client money. An intervention agent — another firm, appointed by the SRA — attends, secures the files and takes over the client account.

The consequences are immediate. The practising certificate is suspended, client money is frozen, and the firm cannot continue to act. The costs of the intervention are recoverable from the practitioner. An intervention can be challenged in the High Court, but the deadline is measured in days, not weeks.

If you have been intervened, or you think you are about to be, the time to call is now.


What it costs

The first 30 minutes are free, and on that call we’ll tell you honestly what we think the SRA is going to do and whether you need us.

The first call

Free

Thirty minutes, no obligation, and a straight view on where you stand and whether to reply yet.

Defined pieces of work

Fixed fee

Responding to a section 44B notice, drafting representations to an Explanation with Warnings letter, or preparing you for interview — each priced before we start.

If the matter runs on

£250–£425

Per hour plus VAT, depending on who does the work — always with an agreed cap, so you know the ceiling. Paralegal time is £150 plus VAT.

Check your cover first. Many professional indemnity policies extend to regulatory defence costs, and some firms hold separate cover for exactly this. Tell us on the first call and we’ll establish what’s covered before you spend anything. Note that cover for you personally may differ from cover for the firm, which matters a great deal in Accounts Rules matters.

Straight answers

What’s actually stopping you picking up the phone?

“I’m a solicitor. I can handle my own correspondence.”

You can. You’ll also be doing it about yourself, at speed, while frightened, in a jurisdiction most solicitors never practise in. Every lawyer we act for could technically have run their own case. Almost none of them would say it would have gone better.

“I don’t want this on a record anywhere.”

A call to us is not a report to anyone. We are your solicitors, the conversation is privileged, and nothing you tell us reaches the SRA, your firm or your insurer. Calling doesn’t oblige you to instruct us either.

“It’s probably nothing. I’ll look like I’m overreacting.”

Thirty minutes costs you nothing and often ends with us telling you it’s straightforward and how to deal with it yourself. That’s a good outcome. The bad one is where a quick unadvised reply turns a manageable matter into a referral.

“My firm is dealing with it.”

Your firm has its own regulatory exposure, and in Accounts Rules and supervision matters your interests and the firm’s can diverge sharply — usually at the worst possible moment. You are entitled to your own representation, and in those cases you should have it.

“If I co-operate fully it’ll be fine.”

Co-operation is a regulatory obligation and you should meet it. But co-operating is not the same as answering every question in your own words without advice on scope, privilege and timing. Those are different things, and conflating them is how good cases get worse.


SRA investigations: your questions answered

Do I have to cooperate with an SRA investigation?

Yes. You are under a regulatory obligation to cooperate and to provide information and documents when properly required to do so, including under section 44B of the Solicitors Act 1974. Failing to cooperate is a breach in its own right and is routinely charged alongside the original allegation. Cooperating does not mean answering everything immediately, or without advice on what is actually being asked and what is privileged.

What is an Explanation with Warnings letter?

An Explanation with Warnings letter, usually called an EWW, is the SRA’s formal notice that it considers there is a case to answer. It sets out the allegations, the evidence relied on and the outcome being considered, and invites written representations within a short deadline. A significant proportion of matters are resolved at this stage with no action or a lower outcome than the one proposed.

How long do I have to respond to an EWW letter?

The standard period for written representations is 14 days from the date of the letter. Extensions are sometimes granted where there is good reason and the request is made promptly, but they are not automatic and should never be assumed.

What is a Regulatory Settlement Agreement?

A Regulatory Settlement Agreement is a negotiated agreement between you and the SRA resolving an investigation on agreed facts and an agreed outcome, without a contested Tribunal hearing. The SRA publishes a summary of every RSA it enters into. Three things are negotiable: the agreed facts, the outcome, and the wording of the published summary.

What is an SRA intervention?

An intervention is the SRA closing a law firm immediately and taking possession of client money, files and practice documents, usually without warning. The grounds are in Schedule 1 to the Solicitors Act 1974. The practising certificate is suspended, the client account frozen and the firm cannot continue to act. It can be challenged in the High Court, but the deadline is measured in days.

Can the SRA strike off a solicitor, or only the Tribunal?

Only the Solicitors Disciplinary Tribunal can strike a solicitor off the roll. The SRA cannot. What the SRA can do is refer the matter to the Tribunal and prosecute it there, and it can impose a wide range of outcomes itself including rebukes, fines and conditions on your practising certificate. For non-authorised staff a section 43 order has a comparable practical effect.

Am I being investigated by the SRA — how would I know?

You will be told. The SRA writes to you, and in most cases the first contact is a letter identifying the concern and asking for your explanation, or a formal request for information and documents. What you will not necessarily be told is who reported you, how serious the SRA considers the matter, or what outcome it has in mind.

Where can I find SRA decisions and SDT decisions?

The SRA publishes its disciplinary decisions on its own website and the Solicitors Disciplinary Tribunal publishes its judgments. Both are searchable by name and indexed by search engines. Where a matter settles, the wording of the published summary is often negotiable — which is a substantive part of the work, not an afterthought.

Will the investigation be made public?

The investigation itself is not published while it is ongoing. Outcomes usually are. Rebukes, fines, conditions, section 43 orders and Regulatory Settlement Agreements are published on the SRA’s website, and Tribunal hearings are generally held in public.

How long does an SRA investigation take?

Months rather than weeks, and often more than a year. Straightforward matters resolved at the EWW stage can conclude in a few months. Matters involving forensic investigation, parallel criminal proceedings or a Tribunal referral commonly run well beyond twelve.

Should I self-report to the SRA?

Serious breaches usually must be reported, so the question is rarely whether but when and how. A self-report that is early, accurate and properly framed reads very differently from one that arrives after the SRA has already heard from someone else. Take advice first — the wording becomes the SRA’s starting point, and a poorly framed report can concede more than the facts require.

Can I be struck off for something outside work?

Yes. Conduct outside practice can engage the SRA Principles where it affects public trust in the profession. Criminal convictions and cautions, dishonesty in a personal capacity, and sexual misconduct or harassment allegations have all led to regulatory findings arising from conduct wholly unconnected with client work.

Can I be investigated for something that happened at a previous firm?

Yes. Regulatory obligations attach to you personally, and leaving the firm does not end the SRA’s jurisdiction. Matters are frequently reported by a former firm after an internal review, or emerge during a forensic investigation into that firm. You may no longer have access to the files, so securing access is an early priority.

What are the SRA Principles?

The SRA Principles are the overarching ethical requirements applying to everyone the SRA regulates — covering upholding the rule of law and the proper administration of justice, acting with integrity, acting with independence, and acting in a way that upholds public trust and confidence in the profession and in legal services. Most SRA allegations are framed as breaches of one or more Principles, often alongside specific provisions of the Codes of Conduct or the Accounts Rules.

What is the SRA Enforcement Strategy?

The SRA Enforcement Strategy is its published statement of how it decides whether to take regulatory action and what action to take. It focuses on the seriousness of the conduct, the risk to the public and to confidence in the profession, and the culpability and harm involved. Understanding how it is applied in practice, rather than how it reads, is a large part of predicting where a matter is heading.

What happens to my practising certificate during an investigation?

In most cases it is unaffected and you can continue to practise. That changes if the SRA imposes conditions — commonly preventing you from holding client money or practising as a sole practitioner. Where a firm is intervened, the practising certificates of the solicitors concerned are suspended immediately.

Will my insurers cover my SRA defence costs?

Many professional indemnity policies extend to regulatory defence costs, and some firms hold separate cover for it. Check the policy and notify early, because late notification can prejudice cover. Cover for the individual may differ from cover for the firm, particularly where interests diverge — which is common in Accounts Rules matters.

Can I appeal an SRA decision?

In most cases yes, but the route depends on the decision. Some carry a right of internal review by the SRA. Others can be appealed to the Solicitors Disciplinary Tribunal. Tribunal decisions are appealable to the High Court. A decision to refer a matter to the Tribunal is not itself appealable — the answer to that is to defend the proceedings. Time limits are short and strictly applied.

Is the SRA a government body?

No. The SRA is the independent regulatory arm of the Law Society of England and Wales, operating under the Legal Services Act 2007 framework and overseen by the Legal Services Board. It is not a government department. It does hold statutory powers under the Solicitors Act 1974, including powers to require information and to intervene in a practice.

What does it cost to defend an SRA investigation?

A fixed fee for defined pieces of work, agreed before we start. If the matter runs on, £250–£425 per hour plus VAT depending on who does the work, always with an agreed cap. The first 30 minutes are free. Full pricing

Is my call confidential?

Yes. Legal advice is privileged, nothing is reported to the SRA, and calling us doesn’t oblige you to instruct us.

Speak to an SRA defence solicitor

+44 (0)208 088 5161

24 hours a day, answered by a person.

Or send us the letter you’ve received and tell us the deadline on it. We reply within two working hours. Out of hours, WhatsApp the same number.

Everything you tell us is confidential and legally privileged. No obligation, and nothing goes to the SRA.
Regulation Resolution is a Recognised Body law practice regulated by the Solicitors Regulation Authority, number 8010512.
Written by Jon Meadows, founder, formerly chief prosecutor at the General Dental Council. Reviewed by Tamara Krupski-David, former Head of Legal & Enforcement at the SRA. Last reviewed 7 October 2026. General information about SRA procedure, not legal advice on your matter.

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